Good communication is the key to a successful business. But as your company grows, using the traditional analog phone systems could mean running into huge bills. If that is your case, you need to switch onto Voice over Internet Protocol (VoIP)
What is VoIP?
Voice over Internet Protocol (VoIP) is a technology that enables voice transmissions to travel over an Internet Protocol (IP) like the Internet rather than over traditional phone lines. Speech is converted to packets of voice data which are sent over a broadband internet connection to another phone where the stream of voice data is reassembled into its original form.
Erm.. Will that reduce my office’s phone bills?
Most certainly. It has been seen that in some cases, companies have seen monthly savings of upto 80%!! It is a relative figure though. If you are a very very small company which doesn’t need to make a lot of phone calls, doesn’t need number extensions, it might not seem very profitable. But otherwise, VoIP is the thing for you. I know the recession is behind us but who doesn’t like a little cost cutting!
If it will save me money, I’m in. Tell me more!
Not only is VoIP a great way to reduce phone bills but it also improves the professional appearance of a small office. Many features are included, such as Virtual Receptionists, Dial-by-Name, Virtual Departments and Call Queuing. These features can make the customer facing presence of a small business much more streamlined, professional and efficient. VoIP is much less expensive than traditional phone service, especially in cases of heavy long distance or international calling. It is also far more versatile than analog telephony and provides many more features that were not possible with analog phone systems.
What additional features are we talking about? My current system gives me everything I want!
We are talking about features like Call Transfer: Attended Transfer & Blind Transfer, Call Conference (upto 30 people at a time!!), Call Logs, Password Protected Voicemail, Voicemail to Email, Virtual Receptionist: Custom messages according to time of the day, employee extension. You can even setup different greeting messages for different incoming numbers! Outlook Integration, Online Backup and Storage, Cell Phone integration, Softphone Support. I’m sure your current phone system does not provide you with all these features. Plus its at a much lower cost!
I’ve been using Skype for a while now. It doesn’t give me all these features.
Skype is for grannies wanting to talk to their grandchildren. For your business, you need business VoIP phones. Give www.volcaocity.com a shot.
Exactly how much will it cost me? Will setting it up cost me time, manpower and money?
Check out the great pricing options over at Vocalocity. They have an efficient team that will set everything up in a day or two. Their seamless portability will also make sure you don’t lose business even for that day.